Balmoral Challenge Frequently Asked Questions

What are the routes?

See details of the routes on the main Balmoral event page. If in doubt about which one is best for you, give us a call and speak to Andy Sloan on 01263 863 902.

How can I make changes to my team / update or amend team members details?

Simply log into your NU Tickets account and click on “Tickets” to update your details or transfer your ticket if you can no longer make the event and are wanting to ‘sub in’ a friend.

If you are the team leader:

  • Transfer a ticket to a team member by clicking on Tickets – Actions – Transfer.
  • Amend your route choice and team details by clicking on “Groups”

You can change team members and/or your route choice up until 10 June.

If you have any issues please email or call 01263 863 902.

I haven’t had any emails about final details for the event?

We send regular countdown emails so if you haven’t received any then something has gone awry. Please email to let us know.

When is it? Friday and Saturday 22-23 June 2018

Where is it? Balmoral Castle, Cairngorms National Park, Balmoral Estates, Ballater AB35 5TB

What are the event timings?


  • 5pm Registration opens
  • 7pm – 9pm Dinner served
  • 9pm Last briefing
  • 9:30pm Registration closes
  • 10:30pm Last orders at the bar
  • 11pm Site closed


  • 6am Site open
  • 6:30am Breakfast served
  • 7:30am Race start for Triple Crown route
  • 8am Race start for the Prince’s Stone route
  • 8:30am Race start for the Cairn Chaser route
  • 5pm–9pm Dinner served
  • 7:15pm (ish) Prize-giving and thanks 
  • 7:30pm onwards – Music and cash bar
  • 10:30pm Last orders
  • 11pm Site closed


  • 11am All campers and cars off site

Who needs to be at registration?

At least two members of each team must attend one of the safety briefings at registration which will take place every 45 minutes from 4pm until 9pm on the Friday.

This includes details about the route, the maps, the cut-off times and what to do in an emergency.

What happens at registration?

Teams sign in and receive their race numbers, laminated (waterproof) maps of the route and free WWTW tech t-shirts to wear during the challenge and a Balmoral Challenge 2017 wristband to get their meals.

I can’t make registration – is that an issue?

Yes and no. We want as many people as possible to attend and register on the Friday night as time on Saturday morning is tight and we want you to concentrate on your bacon roll and getting to the start line. We do run a final safety briefing talk at 7am on the day of the event for teams who for whatever reason don’t get to us in time on Friday. We recognise that people get stuck at work, with family, on the motorway, so if you can’t make it on Friday night please call 07818 424 304 to let us know so we can have your packs ready on Saturday morning so you don’t miss the start.

Can I have a team of 2, 3 or 5?

No. You must have four people to a team. If you have more than four people wanting to enter then please try and recruit another team. This will be more sociable for you and bring in more fundraising for the charity.

If you are short of teammates then do contact the office as we always have other teams who have had people pull out too and sometimes WWTW staff help make up numbers.

How do I set up my team’s fundraising page?

You can set up your fundraising page here.

Please note – research has shown that...

  • Adding a fundraising target can increase donations by 46%. Be brave and tell people your goal.
  • Participants with photos on their pages also raise 9% more.
  • Adding a summary or story as to why you are personally taking part can increase donations by 11%.

Essentially, a personal touch will make a difference and if your friends and colleagues can see where you need to get to target wise it is another prompter to them to give generously.

How much do our team need to raise?

Teams are challenged to raise £2,000 with at least £1,000 raised before the event.

Figures to aim for:

£800 Will support a veteran through Project Nova

£675 is the average cost of a course of therapy sessions through Head Start

£2361 is the average award for a beneficiary going through First Steps

£706.56 is the average cost of a for each beneficiary in the Home Straight Programme



Where can I find more fundraising tips?

Please download our fundraising pack. Sell donuts in your office, hold a ‘come dine with me’ evening, a quiz, a sweepstake, a raffle, ask your work about matched funding… Here’s how to get your first £50.

Where can I get a sponsorship form?

Download one here.

I’m struggling with fundraising, can you help?

Yes. If you have any worries please call 01263 863 902 and ask for Viveca Johnstone or Andy Sloan.

What do I do with cash or cheque donations?

CHEQUES – Make payable to “Walking With The Wounded” and send to Walking With The Wounded, Stody Hall Barns, Stody, Melton Constable, Norfolk NR24 2ED.

On the back of the cheque please write your name, team name and ‘Balmoral Challenge’ so we can allocate it to your fundraising effort.

Please do encourage anyone writing you a cheque to download a Gift Aid Form, to ensure we can claim an extra 25% on their generous donation. For more information on Gift Aid visit:

Please also add it to the ‘offline fundraising’ section of your Virgin Money Giving page or equivalent online page so your friends and team and those who’ve donated to you are aware of your efforts.

CASH – Please make a payment on your Virgin Money Giving page, write us a cheque or take the cash into any Barclays (Sort Code: 20-30-81 Account Number: 33616436) or Clydesdale Bank (Sort Code: 82-60-13 Acc. Number: 60181701). Ensure you put your name, team name and ‘Cumbrian Challenge’ in the reference.

Do you accept CAF cheques?

Yes. Please address them to Walking With The Wounded. Write your name, team and Cumbrian Challenge on the back and send it to: Katie Dagless, WWTW, Stody Hall Barns, Stody, Melton Constable, Norfolk NR24 2ED.

Where does the money go?

The money you so generously raise funds our programmes supporting vulnerable veterans back into independence through employment. Every £2,000 on average supports another veteran into work.

What do I need to wear?

Check out the kit list. The weather in the Lakes is very changeable, the temperature will drop by a degree every 100m you climb and with wind chill can be significantly colder. This year there will be a limited number of kit checks by our staff to ensure your safety and satisfy our insurers but we trust you to take appropriate clothing with you.

What are the t-shirt sizes?

XS 35″ S 38″ M 40″ L 43″ XL 45″ 2XL 48″

Is accommodation included?

No. There is limited amount of camping which you can book when you register or via the link below.

We kindly ask participants to arrange their own accommodation as unfortunately we do not have the time to help everyone with these requests.

Book camping at HQ

I’m camping at HQ, are there showers?

There are a small number of showers in trailers which are reserved exclusively for campers as well as toilet facilities.

I’m camping, do I have to bring my own tent?

Yes. There are toilet and shower trailers. Everything else you need to bring.

Where can I find a decent weather forecast?

The forecast for the Cairngorms National Park from the Mountain Weather Information Service

Are dogs welcome?

Yes. Well behaved(!) dogs are welcome. They need to be kept on a lead in any areas with livestock and are the responsibility of the owner at HQ. Please ask a volunteer if you need a water bowl.

Where is the nearest good pub?

There are a host of fine pubs in Ballater and Braemar – but we hope you join us on Friday and Saturday in the event marquee to meet WWTW staff, beneficiaries and other teams. There will be food and a cash bar.

Is the course marshalled? Do I need to be able to map read?

Yes, there are marshalls at most checkpoints but each team will be given a map and expected to navigate between checkpoints as part of the challenge.

Where can I park?

You can park very close to the marquee and camping area within the Balmoral Estate (follow signs) and leave your car overnight on Friday and Saturday at your own risk. Usual common sense rules apply. Please don’t leave valuables in the car and please comply with all requests by our volunteers.

What food is given to competitors?

Friday and Saturday evening buffet meals. Bacon rolls for Saturday breakfast and afternoon tea and cake. Vegetarian options available. Please note you need to provide your own packed lunch and emergency snacks for the hill itself.

Is there a free bar?

No. There’s a cash bar on the Friday and Saturday with various beers, wine and soft drinks. All profit to the charity. Cash only so please stop at the cash machine before you come.

I’ve got a friend/family member who wants to come along, can they join us at HQ?

The race is strictly teams of four but friends/family are welcome at the event HQ. We just need to know numbers in advance and we ask them to purchase an event wristband (a donation of £25 to the charity by calling the office on 01263 863 902) to cover their food and entertainment for the weekend.

Can I volunteer?

If you can’t take part and want to volunteer, or are coming along to support a colleague or family member and want to help out then please email

Can I buy WWTW kit?

Yes, there will be a small merchandise stand selling hats, tech t-shirts, waterproof jackets and fleeces or you can visit our online shop in advance.

Can I get a packed lunch?

No, these are not provided. Please bring our own lunches for the hill on Saturday.

What are the prize categories?

These are all listed on the Balmoral Challenge page

What happens if I need to pull out?

The entry fee goes towards our costs to set up and run the event so this non-refundable or transferable. Please take care during your training to pace yourself and build up distances slowly to avoid the risk of injury. You are welcome to switch routes to a lesser route if needed.

More questions? Please email

Back to Balmoral Challenge page

Combat Stress effects the majority of veterans, wounded or otherwise.